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Frequently asked questions

Can’t find your answer? Message us on WhatsApp, or see the questions on each route and service page.

Booking

How do I book a car?
Message us on WhatsApp at 0301-0005987 with the car, dates and pickup point, or use the enquiry form on our site. We confirm availability, the car and the price in writing before anything is final.
How far in advance should I book?
For everyday city trips a day's notice is usually enough. For weddings, Eid and long weekends, book as early as possible because the larger cars are reserved quickly.
Can I book for someone else, like a relative visiting Multan?
Yes. Give us their name, phone number and pickup point, and we will coordinate directly with them on the day.

Prices and quotes

Why do you confirm the final price on WhatsApp?
The total depends on the car, the dates, the route and whether you need a driver. We confirm everything in writing on WhatsApp so the price you agree is the price you pay.
What is included in the price?
What is included, such as fuel, tolls and the driver's arrangements, depends on the booking. It is all listed in your written quote before you confirm.
Are there extra charges for late returns or extra hours?
If you need the car for longer than booked, message us. Any extra time is agreed with you before it is charged.

Self-Drive

Who can rent a car for Self-Drive?
Adults with an original CNIC (or passport) and a valid driving licence. The full list of requirements is on our Self-Drive requirements page.
Is a security deposit required?
Yes, Self-Drive bookings need a refundable security deposit. The amount depends on the car and is confirmed before you book.
What should I do if the car has a problem on the road?
Stop somewhere safe and call or WhatsApp us straight away on 0301-0005987. Do not arrange repairs yourself without speaking to us first.

Drivers

Are your drivers licensed and experienced?
Yes. Our drivers are licensed and experienced on city roads, motorways and intercity routes around Punjab.
Can I request the same driver again?
Ask when you book. If your previous driver is available on your dates, we are happy to send them again.

Payment

How do I pay?
Payment details are shared only after your booking is confirmed on our official WhatsApp, 0301-0005987. See our How to Pay page for the accepted methods.
How do I know a payment request is genuine?
Only pay after confirming your booking on our official WhatsApp number, 0301-0005987. If anyone contacts you from another number asking for payment, do not pay and message us first.

Trips and areas

Do you deliver cars outside Multan?
Our base is Multan. For pickups in other cities, such as an airport in Lahore or Islamabad, tell us the details and we confirm what is possible.
Which routes do you cover?
All of Punjab, and further on request. Our regular routes include Lahore, Faisalabad, Bahawalpur, Dera Ghazi Khan, Rawalpindi and Fort Munro. See the Routes page for the full list.

Still have a question?

Send us a message on WhatsApp and we will get back to you.